Valmont Industries, Inc. Project Administrator Supervisor in Valley, Nebraska
28800 Ida St Valley Nebraska 68064-8016
Welcome to Valmont, where a world of opportunity awaits. When you join our team, you become part of a passionate group dedicated to changing lives and conserving resources around the globe. We want problem solvers who roll up their sleeves to foster progress and innovation for all people. At Valmont, we provide infrastructure, irrigation, tubing and coatings to the world. We strengthen cities. We nourish croplands. We design, manufacture and coat. Our products and services make a difference. Join us, and BUILD YOUR WORLD.
A Brief Summary of This Position:
This is a supervisory position responsible for coaching and developing direct reports, directing and supporting customer service to support organizational and divisional goals in regards to servicing customer accounts and driving continuous improvement. Ensuring accurate pricing is provided, orders are entered into the order entry system and scheduled. Effectively communicate with customers and manufacturing representatives to meet customer expectations.
This position reports to the Manager Customer Administration and has 4-6 direct reports
Provide customer service for the products marketed by the ESS Division
Coordinate all customer service activities as to the documentation and execution of all contracts to the ESS Division
Manage, direct, select, train, motivate and evaluate direct reports. This includes developing and tracking performance priorities, providing feedback and developing action plans.
Maintain a complete understanding of the quote and order entry systems and all the process and procedure changes that occur
Process quotes and orders on a timely basis and monitor flow through various departments including expediting when required
Manage and communicate information in regards to all assigned quotations including the initial review and summary
Subject matter expert with respect to quotation and order processing
Drive and actively engage in continuous improvement initiatives to deliver cost savings and streamline processes
Participate on or lead various divisional/departmental teams continuous improvement teams or projects
Expeditiously resolve problems as they occur both internally and externally
Maintain solid/professional relationships with support departments
Provide training, as needed, to Associate Project Administrators and Project Administrators
Determine least cost approach in regards to solving field complaints, working with the field services specialist when required
Ability to travel on an occasional basis
Other Important Details about the Role:
The incumbent reports directly to the Manager of Customer Administration, and has direct responsibility for 4-6 employees. The incumbent is part of a regional team responsible for processing specific division related quotations and orders as assigned. Generally, work is assigned to the team based on regional territories. Additionally, individuals or groups of individuals, may be called upon to support another regional team based on workload and needs of the business. The Supervisor will coordinate administrative functions, from initial request for quote through final disposition of the completed order and any subsequent revision. Additional communication with Pricing and Sales will be required to follow-up and negotiate quotes and communicate results. The incumbent will interact with the regional team (s) as well as other cross-functional departments to maintain customer satisfaction and deliver a positive customer experience. Frequent contact with support departments including: Sales, Engineering, Drafting, Marketing, Manufacturing, Production Control, Purchasing, Shipping, Traffic, and Accounting are required as needed to drive performance to customer expectations.
Required Qualifications of Every Candidate (Education, Experience, Knowledge, Skills and Abilities):
Preferred Bachelor’s with 5+ years relevant experience or Associates Degree with 7+ years relevant experience or 9+ years of relevant experience
Professional communication, leadership and interpersonal skills with the ability to clearly and concisely present information to Company management
Demonstrate strong people skills with proven excellence in oral and written communication, detail orientation and problem solving
Excellent analytical and organization skills
Problem solving skills
Ability to work independently and collaboratively as part of a group
Strong Excel experience
Highly Qualified Candidates Will Also Possess These Qualifications:
ESS product knowledge
Demonstrated leadership developed through previous project leadership or supervisory experience
Working Environment and Physical Efforts:
Work is typically performed in an office setting; however, incumbent may be required to go into the production or shipping/receiving areas. The incumbent is regularly required to sit for extended periods of time, as well as talk and listen on the phone and in personal conversations or meetings. The employee is expected to work in a cubicle office environment and utilize proper ergonomic safeguards, such as monitor height and position, keyboard location and height, and proper wrist rests. Environment is fast paced and demanding most of the time. Occasional travel may be required to sites within the U. S. sites. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms while working in the office with various files and forms and while working on the computer. The employee is occasionally required to stand and walk when moving about the office. The employee must occasionally lift and/or move up to 25 pounds in working with large files, binders, and computer equipment. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
If you have a disability and require any assistance in filling out the application for employment, call (402) 963-1115 or email EEOCompliance@Valmont.com.
Valmont Industries is a leading producer and distributor of products for the infrastructure and agriculture markets.
Valmont Industries began in 1946 when our founder, Robert B. Daugherty combined his $5,000 savings and wholehearted belief that business could and should be done better. Since that modest start more than half a century ago, our company has grown to be an international leader in engineered products and services for infrastructure and water-conserving irrigation equipment for agriculture.
From the lighting and traffic structures that guide your way, to communication towers and utility structures that power your home and business, to irrigation equipment that waters the croplands on which your food is grown, Valmont products improve lives worldwide.
Valmont Industries operates in five primary business segments: Engineered Support Structures, Utility Support Structures, Coatings, Energy and Mining, and Irrigation. Valmont (VMI) is publicly traded on the NYSE.
We focus on two global markets: infrastructure and agriculture. Valmont Industries is present in 23 developed and developing countries, offering 27 brands from more than 80 facilities. International sales represent a significant portion of our revenues.
Valmont’s employees are passionate about the products we make. Along with our customers, they are the cornerstone of our success. We pride ourselves on being people of integrity who excel at delivering optimal results. We pursue opportunities for growth by taking our products and processes to new markets, introducing new products to regions where we have a presence, and continually improving our services to ensure that Valmont solutions are second-to-none.