Valmont Industries, Inc. Associate Project Administrator in Valley, Nebraska
28800 Ida St Valley Nebraska 68064-8016
Welcome to Valmont, where a world of opportunity awaits. When you join our team, you become part of a passionate group dedicated to changing lives and conserving resources around the globe. We want problem solvers who roll up their sleeves to foster progress and innovation for all people. At Valmont, we provide infrastructure, irrigation, tubing and coatings to the world. We strengthen cities. We nourish croplands. We design, manufacture and coat. Our products and services make a difference. Join us, and BUILD YOUR WORLD.
A Brief Summary of This Position:
This position is an individual contributor role that acts as the main coordinator between Valmont and our OEM’s / representatives and customers in areas of requests for quotations, accepting and processing orders, computing accurate prices, maintaining management directed margins, negotiating price and delivery to obtain orders, handling all quote and order related issues for our customers.
This position reports into a Project Administrator Supervisor and has no direct or indirect reports
Process quotes and/or orders on a timely basis and monitor flow through various departments, including expediting when required
Maintain a complete understanding of the quote and order entry systems and all the process and procedure changes that occur
Insures recommended margin levels be met on all quotations
Be helpful and provide alternatives in resolving customer issues
Be a solution provider with all who receive prices or place orders
Establish and maintain a reliable working relationship between the regional team, factory and the OEM / representative
Evaluate and re-price quotes and orders when changes are made or negotiations take place
Expeditiously resolve problems as they occur both internally and externally
Verify orders received against quote and contract documents, enter and schedule orders and maintain open communication with OEM’s / representatives and customers as to the progress of orders
Manage and communicate specifics for all assigned quotations including the initial review and summarization through follow-up activities
Establish and maintain customer master files on all assigned accounts to provide timely information, minimize quotation and order turnaround time, and to maximize accuracy and effectiveness
Implement and practice company policies on warranty, quality, and shortage items
Determine least cost approach that will satisfy customers on all field complaints. Work with the appropriate Field Service Specialist when required.
Minimize company exposure on all field labor claims
Other Important Details about the Role:
The Associate Project Administrator is the focal point for all assigned quotation functions from the initial request through final disposition of the completed quotation and any subsequent revisions. This position also coordinates all administrative functions of the customer service / order management process from entry to final shipment of the product. The incumbent may have strengths in quotation functions and/or customer service. These strengths will be utilized in order to accommodate customer needs and to process work effectively. The incumbent must coordinate with the Pricing Department and the Sales Department to follow-up and negotiate on quotations and communicate the results. This person is also responsible for informing the Sales team of potential leads and activities in the various regions. Information on the quotation must be accurate and complete as this is used for order processing by other departments.
The Associate Project Administrator will communicate and interact regularly with their regional team as well as all functional departments within the division in order to promote firm and fair customer satisfaction on all issues according to established policies and procedures. This position deals with department managers on clarification and implementation of policy and procedures.
Required Qualifications of Every Candidate (Education, Experience, Knowledge, Skills and Abilities):
Preferred Bachelors in relevant field or Associates Degree with 3+ years of experience or 5+ years of relevant quality experience
Three years of experience in a customer service, sales, or telemarketing position
Must maintain appropriate professional competencies, certifications, licenses, etc., necessary to perform job
Demonstrated strong interpersonal, verbal, and written communication skills
Demonstrated ability to use independent judgment and discretion
Demonstrated ability to keep a positive, professional attitude in a high volume, fast-paced environment subject to specific deadlines which must be met
Must possess advanced problem solving skills, with attention to detail and a number/math orientation
Ability to work in, and be an integral part of, a team environment
A working knowledge of Microsoft Excel, Word, and Outlook
Self-starter with excellent organizational skills in planning and organizing to handle multiple tasks concurrently
Good communication, interpersonal skills, and client focus while working with assigned accounts and a regional team
Attention to detail and knowledge of the customer's specification requirements as well as an ability to understanding of the end use of the product and the manufacturing processes used to make the product
Highly Qualified Candidates Will Also Possess These Qualifications:
Bachelor’s degree with an emphasis in Business, Marketing, Construction Management or related field
Knowledge of lighting, traffic, communications, or sign structure products or industries is preferred
Experience working in a manufacturing environment or with a manufacturing company in a customer service capacity is preferred
Ability to understand and analyze engineering details, project plans, and specifications
Knowledge of products offered, material requirements, and methods used to meet these requirements efficiently
Valmont offers employees and their families a comprehensive Total Well-being benefit package to ensure their individual and family’s overall wellness needs are met.
Medical, dental and vision insurance
Paid time off
Employer paid life insurance
Employer paid short-term and long-term disability
Employee assistance programs
Voluntary programs like tobacco cessation, Type 2 diabetes reversal, mortgage services, home & auto insurance, health coaching and more.
*Due to the nature of Valmont’s Global Business and Union contracts, not all benefits are the same.
Working Environment and Physical Efforts:
Work is typically performed in an office setting. The incumbent is regularly required to sit for extended periods of time, as well as talk and listen on the phone and in personal conversations or meetings. Environment is fast paced and demanding most of the time. No travel requirements for this position. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms while working in the office with various files and forms and while working on the computer. The employee is occasionally required to move about the office. Incumbent must utilize proper ergonomic safeguards such as monitor height and positions, keyboard location and height and proper wrists rests. The employee must occasionally lift and/or move up to 15 pounds in working with large files, binders, and computer equipment. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
If you have a disability and require any assistance in filling out the application for employment email EEOCompliance@Valmont.com.
Valmont Industries, Inc. is a leading producer and distributor of products and services for the infrastructure and agricultural markets.
Valmont began in 1946 when founder, Robert B. Daugherty, combined his $5,000 savings with a wholehearted belief that business could and should be done better. From those modest beginnings, the company grew into a global leader of engineered products and services for infrastructure, and water-conserving irrigation equipment and solutions for agriculture.
From lighting and traffic structures to guide the way, to communication towers that keep people connected, to utility structures that power homes and businesses, to irrigation equipment and technology that helps grow the world’s food, we are committed to Conserving Resources. Improving Life ® .
Four primary business segments comprise Valmont: Engineered Support Structures; Coatings; Irrigation and Utility Support Structures. We manufacture products in over 80 different facilities spread across 6 continents and do business in over 22 different countries. Valmont is publicly traded on the NYSE under the symbol (VMI).
We are passionate about our products. We pride ourselves on being people of integrity who excel at delivering results. We pursue opportunities for growth by taking products and processes to new markets, developing new products for existing markets, and continually improving across the company to ensure that Valmont solutions are always the global industry leader.