Valmont Industries, Inc. Customer Experience Associate in Carrollton, Texas
2045 Westgate Dr Carrollton Texas 75006-6478
Welcome to Valmont, where a world of opportunity awaits. When you join our team, you become part of a passionate group dedicated to changing lives and conserving resources around the globe. We want problem solvers who roll up their sleeves to foster progress and innovation for all people. At Valmont, we provide infrastructure, irrigation, tubing and coatings to the world. We strengthen cities. We nourish croplands. We design, manufacture and coat. Our products and services make a difference. Join us, and BUILD YOUR WORLD.
A Brief Summary of This Position
Valmont Site Pro 1 is a distributor of wireless communication tower components. We are looking for a highly driven individual to fill the role of Components Sales Representative that will be responsible for processing customer quotes and/or orders, determining product availability, communicating on a professional basis with all internal and external customers
This position reports into the Key Accounts/Operations Manager
This is an inside sales/customer service role
Manage and communicate specifics for quotations
Enter customer orders into proprietary software
Process quotes and orders on a timely basis, ensuring accuracy throughout the process
Establish and maintain a positive working relationship with internal and external customers
Perform a variety of multiple tasks concurrently in a fast paced environment
Make recommendations for process improvements/techniques within your areas of responsibility.
Required Qualifications of Every Candidate (Education, Experience, Knowledge, Skills and Abilities):
Minimum of two years of previous experience in a sales, telemarketing, or customer service position
Minimum of one year with previous experience with Materials Resource Planning (MRP) Software
Demonstrated strengths in interpersonal skills, including the ability to adapt and professionally communicate with a variety of people via phone and e-mail
The ability to solve complex problems with high attention to detail and work in a fast-paced environment subject to specific deadlines
Demonstrated proficiency with Microsoft Office Products, especially: Excel, Word and Outlook
Must be willing and able to remain seated for long periods of time performing detailed clerical functions including answering the phone
Self-starter with excellent organizational skills with an ability to handle multiple tasks concurrently
Highly Qualified Candidates Will Also Possess These Qualifications
Five or more years of previous experience in a sales, telemarketing, or customer service position
The ability to understand and analyze engineering details, project plans, and specifications
The ability to communicate and interact with coworkers in a positive manner and be an integral part of a team environment
Must have an acceptable attendance and prior employment record
Must be a person of passion and integrity who has the drive to excel and deliver exceptional results.
Working Environment and Physical Efforts:
Work is typically performed in an office setting. The incumbent is regularly required to sit for extended periods of time, as well as talk and listen on the phone and in personal conversations or meetings. Environment is fast paced and demanding most of the time. No travel requirements for this position. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms while working in the office with various files and forms and while working on the computer. The employee is occasionally required to move about the office. Incumbent must utilize proper ergonomic safeguards such as monitor height and positions, keyboard location and height and proper wrists rests. The employee must occasionally lift and/or move up to 15 pounds in working with large files, binders, and computer equipment. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
If you have a disability and require any assistance in filling out the application for employment email EEOCompliance@Valmont.com.
Valmont Industries, Inc. is a leading producer and distributor of products and services for the infrastructure and agricultural markets.
Valmont began in 1946 when founder, Robert B. Daugherty, combined his $5,000 savings with a wholehearted belief that business could and should be done better. From those modest beginnings, the company grew into a global leader of engineered products and services for infrastructure, and water-conserving irrigation equipment and solutions for agriculture.
From lighting and traffic structures to guide the way, to communication towers that keep people connected, to utility structures that power homes and businesses, to irrigation equipment and technology that helps grow the world’s food, we are committed to Conserving Resources. Improving Life ® .
Four primary business segments comprise Valmont: Engineered Support Structures; Coatings; Irrigation and Utility Support Structures. We manufacture products in over 80 different facilities spread across 6 continents and do business in over 22 different countries. Valmont is publicly traded on the NYSE under the symbol (VMI).
We are passionate about our products. We pride ourselves on being people of integrity who excel at delivering results. We pursue opportunities for growth by taking products and processes to new markets, developing new products for existing markets, and continually improving across the company to ensure that Valmont solutions are always the global industry leader.